The Director of Post-Merger Integration will lead and oversee the successful integration of newly acquired companies into Community Management Holdings (CMH). This role is responsible for developing and executing comprehensive integration strategies that align with CMH’s business objectives, culture, and operational standards. The Director will partner with executive leadership and cross-functional teams to drive synergy realization, streamline processes, and ensure a seamless transition for employees, residents, and stakeholders. This position requires a balance of strategic vision, operational execution, and strong interpersonal skills to deliver measurable results in complex, fast-paced environments.

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service, and Community.

RESPONSIBILITIES

• Lead the enterprise integration program. Stand up and lead the IMO; define governance, decision rights, and collaboration cadence (steerco/working groups) across all deals in flight.
• Build the playbook. Design and continuously improve a standardized, integration playbook, by function, including Pre-close/Day-1/Day-100 tasks, change-management plans impacting people, processes and technology.
• Portfolio-level orchestration. Build and manage the multi-deal capacity model to support ~10 integrations/year; set workload targets and adjust based on complexity; establish cross-functional integration squads.
• Value Capture. Ensure initiatives have clear owners, timelines, and KPIs; track capture and course-correct via Steering. Sequence levers by dependency and operational readiness to minimize disruption.
• KPIs and Value Tracking. Partner with Finance to track synergies and costs; support the forecast and report KPIs
• Change leadership & culture. Establish and maintain open, effective communication channels with acquired company employees to address concerns, manage expectations, and foster a smooth transition. Identify and manage cultural, organizational, and operational changes resulting from the acquisition.
• Risk & issue management. Install a rigorous RAID process; surface cross-functional blockers quickly and drive executive decisions at the right altitude and speed.
• Functional execution. Ensure timely close/tie-out of functional integration plans led by Functional leaders or their integration leads.
• Tools & automation. Select and administer program tooling (e.g., portfolio project management, dashboards, playbook repository); drive automation and templates that make each subsequent integration faster and cleaner.
• Talent & operating model. Build and develop a small, high-impact integration team; clarify the operating model between IMO, Business Owners, and Functional Leads.
• Lessons learned. Run post-mortems, codify learnings, and push upgrades to the playbook so the next integration is better than the last.

REQUIREMENTS

• Bachelor’s degree required; MBA is a plus
• 10+ years in PMI/integration experience
• 5+ years leading PMI across multiple transactions; proven ability to run several integrations concurrently (portfolio/roll-up environment preferred).
• PMP Certification preferred
• Built/led an IMO and enterprise PMI playbook; strong governance and cadence design.
• Expert program management (multi-workstream, cross-functional) and change management.
• Strong attention to detail, ensuring accuracy and quality in project execution, documentation, and communication.
• Exceptional communication and interpersonal skills with proven ability to build relationships and manage stakeholder expectations.
• Ability to influence and drive changes at all levels of the organization.
• Comfortable with ambiguity; pragmatic, bias-to-action leader aligned to a 100-day integration rhythm.
• Experience in community association management, property management, or service-based organizations is a plus.
• Familiarity integrations involving Accounting, HR and Payroll systems is a plus.
• Proficiency with project management software and collaboration tools (e.g., Microsoft Office, Microsoft Project, Teams).
• Willingness to travel up to 20%, to support integration activities on the grounds of acquired companies as needed.

COMPETENCIES

• Strategic Capability – Ability to design and drive a scalable integration program, balancing speed with governance while ensuring long-term value creation.
• Execution & Results – Skilled at program management and operational discipline, ensuring timely delivery of integration milestones and realization of synergies.
• Effective Communications – Communicates clearly and transparently with executives, functional leaders, and acquired company employees to foster alignment and trust.
• Collaboration – Builds strong relationships and fosters teamwork across CMH, functional leaders, and acquired companies.
• Adaptability – Navigates ambiguity and adjusts integration approaches to meet the unique challenges of each transaction.
• Accountability – Ensures ownership, follow-through, and performance discipline across all integration initiatives.

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Training and Educational Assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!