The Systems Cloud Engineer is responsible for administering, supporting, and optimizing the organization’s Microsoft cloud and infrastructure environment. This role focuses on the management of Microsoft 365, Azure, Entra ID, Intune, and SharePoint Online, as well as contributing to broader infrastructure, networking, and security operations.

The Systems Cloud Engineer oversees identity and access management, endpoint and device administration, collaboration platforms, and core cloud services with an emphasis on reliability, security, and operational excellence. The position also plays a key role in supporting technical integration activities associated with mergers and acquisitions, including tenant migrations, identity consolidation, and device lifecycle management.

This role requires strong technical expertise, a proactive approach to security and automation, and the ability to operate effectively in a fast-paced environment undergoing organizational growth and change.

RESPONSIBILITIES

Microsoft Cloud & Identity Administration

• Administer Microsoft 365 and Entra ID (Azure AD) including user lifecycle management, group management, administrative roles, and identity governance.
• Manage authentication and security controls including Conditional Access, Multi-Factor Authentication (MFA), and Zero Trust policies.
• Support Single Sign-On (SSO), SCIM provisioning, and identity lifecycle automation.
• Monitor security alerts, audit logs, and compliance reporting to maintain strong identity security posture.

Azure Infrastructure Administration

• Administer and support Microsoft Azure infrastructure, including virtual machines, storage, networking, and resource groups.
• Monitor system performance, resource health, and cost optimization across Azure environments.
• Support cloud-based backup, disaster recovery, and infrastructure security.
• Assist in maintaining secure connectivity between Azure resources and enterprise systems.

Endpoint & Device Management (Intune)

• Administer Microsoft Intune / Endpoint Manager for corporate and BYOD devices across Windows, macOS, iOS, and Android.
• Manage device enrollment and lifecycle management for corporate endpoints.
• Design and deploy Intune configuration profiles, compliance policies, and security baselines.
• Implement and maintain Windows Autopilot provisioning for new and acquired devices.
• Package, deploy, and maintain applications through Microsoft Endpoint Manager.

Collaboration Platform Administration (SharePoint & Teams)

• Administer and support SharePoint Online and Microsoft Teams as the organization's primary collaboration and document management platforms.
• Manage SharePoint site architecture, document libraries, storage allocation, and permissions models across the organization.
• Support lifecycle management of SharePoint sites, Teams workspaces, and associated Microsoft 365 Groups.
• Implement and maintain organizational standards for file structure, permissions governance, and data organization to ensure scalable document management.
• Monitor platform usage, storage growth, and system health across SharePoint environments.
• Partner with business teams to improve collaboration workflows and resolve complex SharePoint access or architecture issues.
• Support ongoing SharePoint governance initiatives to improve data organization, reduce sprawl, and maintain long-term platform scalability.

Infrastructure & Network Administration

• Support core infrastructure including network configuration, firewalls, VPNs, routing, switching, and DNS services.
• Assist with network troubleshooting, site connectivity, and performance monitoring across corporate and community environments.
• Maintain documentation of network architecture, firewall policies, and infrastructure configurations.
• Work with cloud and security teams to ensure secure connectivity between on-premises infrastructure, Azure environments, and SaaS platforms.

Technical M&A Integration

• Assist with the technical onboarding of newly acquired organizations into the Microsoft ecosystem.
• Support tenant-to-tenant migrations, mailbox migrations, identity consolidation, and device re-provisioning.
• Configure cross-tenant synchronization, identity federation, and B2B collaboration where required.
• Assist in integrating on-premises Active Directory environments with centralized Entra ID infrastructure.

Systems Operations & Automation

• Develop and maintain PowerShell and Microsoft Graph automation scripts to streamline user provisioning, device deployment, reporting, and system administration.
• Provide Level 2/3 technical support for complex Microsoft platforms, identity, and endpoint issues.
• Monitor system health across Microsoft platforms and proactively address operational issues.
• Assist with administration of core backend systems supporting enterprise.

REQUIREMENTS

Experience

• 5–8+ years of experience in systems administration or infrastructure engineering
• Experience managing Microsoft 365 environments at organizational scale
• Experience supporting cloud-first infrastructure and modern device management
• Experience with tenant migrations, system integrations, or mergers and acquisitions environments is highly desirable

Technical Skills

• Microsoft 365 Administration
• Entra ID (Azure AD) identity and access management
• Microsoft Intune / Endpoint Manager
• Microsoft Azure infrastructure administration
• SharePoint Online administration includes site architecture, permissions governance, and storage management
• Working knowledge of:
• Networking fundamentals (routing, switching, DNS, VPNs, firewalls)
• Hybrid identity environments (AD Connect / Entra Connect)
• PowerShell scripting and automation
• Microsoft Graph API or similar automation tooling

Certifications (Preferred)

• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft Certified: Endpoint Administrator Associate (MD-102)
• Infrastructure / Networking Certifications such as:
• CompTIA Network+
• Cisco CCNA
• Palo Alto PCNSA / PCNSE
• Other relevant infrastructure or cloud certifications

Soft Skills

• Strong troubleshooting and analytical problem-solving abilities
• Ability to work independently in a fast-paced technical environment
• Strong communication and collaboration skills
• Ability to balance operational support with long-term platform improvements

PHYSICAL REQUIREMENTS

The physical requirements can vary, but generally, they may include:

• Lifting: Ability to lift and carry up to 20 lbs. regularly and up to 40–50 lbs. occasionally (e.g., computer equipment).
• Mobility: Ability to move throughout office areas and occasionally access equipment in cabinets, under desks, or in network/IT rooms.
• Working Conditions: Primarily office or workstation environment with extended computer use; occasional work in server rooms or equipment areas.
• Personal Protective Gear: Minimal; may require basic protective gear (e.g., closed-toe shoes, anti-static strap) when handling hardware.
• Extended Sitting or Standing: Ability to sit or stand for long periods while working at a computer or setting up equipment.
• Manual Dexterity: Frequent use of hands for keyboarding, connecting cables, handling small components, and general device setup.

• Driving: May occasionally require local travel to company sites or vendors. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.

What We Offer

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!